Patient Responsibilities

Within the inpatients department, there are suggestion/complaint boxes situated in strategic positions. On Mondays, there is usually hospital rounds conducted by the Medical Director and other Management staff of the hospital to find out about complaints and dissatisfaction that patients could have. They are encouraged during these rounds to make their complains known to the management. As an alternative, the complaints could be in writing and dropped in the complaint box. A 3-team member of the monitoring team opens the complaint boxes in the hospital every Thursday and these letters are compiled and presented to the management for necessary action.

In the case of a surgery, a consent form will be signed by either the patient or the relatives before the operation is performed. If the patient is a child, the parents sign.

In addition, patients are expected to comport themselves and not to do anything that will cause harm or disturb other patients. They are expected to stay in the wards where they will be visited during ward rounds by their various consultants.